Refund and Returns Policy
TERMS & CONDITIONS
If for any reason you are not satisfied with your purchase, you may return and or exchange it within 30 days for store credit. Items may only be returned if they are unworn and unaltered condition accompanied by the original receipt. Custom designed items, special ordered watches and items with personalized engraving cannot be returned or exchanged.
Right of Withdrawal
Customers who choose to withdrawal layaway items will forfeit their deposit.
Refunds & Returns
Customers will be refunded for the product price, however there is no refund on shipping and handling. Customers are responsible for shipping fees.
Taxes
- Shipping charge for priority $7.14
- UPS Charge $15.00
- Tax need to be applied for ONLY new jersey sales 7%
TERMS & CONDITIONS
If for any reason you are not satisfied with your purchase, you may return and or exchange it within 30 days for store credit. Items may only be returned if they are unworn and unaltered condition accompanied by the original receipt. Custom designed items, special ordered watches and items with personalized engraving cannot be returned or exchanged.
The refund returns policy is available exclusively at M.S. Brown Jewelers.
Right of Withdrawal
Customers who choose to withdrawal layaway items will forfeit their deposit.
Refunds & Returns
Customers will be refunded for the product price, however there is no refund on shipping and handling. Customers are responsible for shipping fees.
Taxes
- Shipping charge for priority $7.14
- UPS Charge $15.00
- Tax need to be applied for ONLY new jersey sales 7%
Please note that all refunds will be issued in the form of store credit, usable both online and in-store at M.S. Brown Jewelers. If you’re considering a return, ensure that you have retained all original packaging, as this can help expedite the returns process. Remember that any shipping fees incurred during the initial purchase are non-refundable. Additionally, promotions or discounts applied during the purchase will be adjusted accordingly in the store credit issued.
For international orders, please be aware that it may take longer for returns to process. We advise reaching out to our customer support team for guidance before shipping your return. This refund returns policy is crafted to maintain fairness and consideration for all our valued customers, and we are committed to facilitating a seamless experience.